Company Information

Message from the CEO

A 100-year company

Since opening the first Toyoko Inn at Kamata, Tokyo in 1986, Toyoko Inn has consistently set the standard for business hotels in Japan. In FY2023 the company posted revenue of 120 billion yen and served a total of 23.36 million guests at domestic and overseas locations. We are grateful to have over seven million Toyoko Inn Club Card members, which is testimony to the loyalty of our customers. The nature of business hotels has changed considerably during our 38 years of operation. Today, business hotels are popular with a wide range of demographics not limited to business clients. As such, our services have evolved to serve a diverse range of needs and requirements. To this end, the underlying brand concept of Toyoko Inn is to serve as a nationwide network of activity bases for our customers. Last year we introduced automated check-in desks and breakfast packages as part of our drive to provide an enhanced experience for our guests. And as of June this year, all domestic facilities are certified at Blue Standard of the OMOTENASHI Japan service quality★★, the hospitality certification scheme established by the Ministry of Economy, Trade and Industry. We have also introduced a number of new initiatives for our dedicated Toyoko Inn employees, such as ES workplace improvement surveys and career advancement opportunities.

Thanks to our loyal customers, Toyoko Inn has grown to be Japan's leading hotel chain with respect to guest rooms. And when our first hotel in Kochi prefecture opens in 2026, Toyoko Inn will boast a truly nationwide network covering all 47 prefectures in Japan. This stunning growth trajectory has been made possible by our collaborative approach of working closely with regional businesses and communities. Under the Toyoko Inn business model, a local entity builds and owns the hotel, which is then leased in its entirety by Toyoko Inn and operated under our brand. Toyoko Inn hotels do not have in-house restaurants, and guests are encouraged to seek out local venues instead. Hotel managers and their staff are always hired from the local community. In this way, the Toyoko Inn business model is predicated on collaboration with local building owners, local businesses and local communities. We see this as a win-win outcome for both Toyoko Inn and regional economies. The Toyoko Inn DNA is all about serving our guests, our business partners and the local communities where we operate. We are committed to being here for the long term, driven by a sense of gratitude, the venture spirit of always seeking new challenges, and a strong dedication to ongoing innovation.

President and Executive Officer
(Representative Executive Officer)

Maiko Kuroda

Corporate Purpose
(Toyoko Inn Group Corporate Mission)

Be travelers’ home base to support their journey

Management philosophy

Management philosophy

Corporate Policy

Toyoko Inn Corporate Principle
TOYOKO INN WAY

We, Toyoko Inn staff, pledge to serve wholeheartedly and support the “S.T.A.R.T” of our guests’ journey.

S

Smile & Shine

Polishing the hotel and the self, send off each guest with a shining smile!

T

Teamwork

Work together in unity as team Toyoko Inn to elevate the quality of our hospitality

A

Action

Take action mindfully and proactively

R

Relationship

Build a win-win relationship through co-exisiting and joint prosperity with the local commnuity

T

Towards the future

Strive towards creating hotels that are mindful of the Earth's future

Company Profile

As of end of Mar. 2024

Name of corporation
Toyoko Inn Co., Ltd.
Business operations
Economy hotel management
Head office
1-7-4 Shin-kamata, Ota City, Tokyo 144-0054, Japan
Tel.+81-(0)3-5703-1045
Representative
Maiko Kuroda, President and Executive Officer
(Representative Executive Officer)
Establishment
23, Jan. 1986
Capital
50 million yen
Sales122dt122
122.8 billion yen (March 2024 FY)
Closing date
31, Mar.
Employees
17,650 people (including part-time employees)
Financial Institutions
Sumitomo Mitsui Banking Corporation
Mizuho Bank, Ltd.
Kansai Mirai Bank, Limited
MUFG Bank, Ltd.
Resona Bank, Limited.
The Tokyo Star Bank, Limited
The Shizuoka Bank, Ltd.
The Higo Bank, Ltd.
Kyushu Leasing Service Co.,Ltd.
Kiraboshi Bank,Ltd.
The Higashi-Nippon Bank, Limited

Access

Notice of main office temporary relocation

From August 2024, the main offices in Kamata will be closed due to renovation work being undertaken. We will temporarily be relocating to the address below:

6-26-2 Minamioi, Shinagawa City, Tokyo, 140-0013
Omori Bellport B tower 12th floor

Interim office access
  ・3 minutes on foot from Ōmori station (JR Keihin-Tōhoku line)
  ・4 minutes on foot from Ōmorikaigan station (Keikyū line)

Board of Directors

As of Jun. 2024

Directors

Director
Maiko Kuroda
Director
Chieko Kawada
Director
Kazuhiro Kobayashi
Director
Akira Shimura
Director
Kozue Shiga
(Attorney, OKA-PARTNERS LAW OFFICE)
Director
Takaharu Ando
(Advisor, Mitsui Sumitomo Insurance Co., Ltd.)
Director
Shusaku Minoda
(Representative Director, Classic Live for millions)
Director
Akira Ochiai
(President and Representative Director, UNIMAT LIFE CORPORATION)
Director
Hayato Maeda
(President, JR KYUSHU RETAIL, INC.)

Executive Officers

President and Executive Officer
(Representative Executive Officer)
Maiko Kuroda
Managing Executive Officer
Akira Shimura
Executive Officer
Chieko Kawada
Executive Officer
Chiyoko Nakazawa
Executive Officer
Seiichi Yamamuro
Executive Officer
Kumiko Kurokawa
Executive Officer
Yoshimi Matsuoka
Executive Officer
Jimyung Hong
Executive Officer
Reina Nishida
Executive Officer
Kazuhiro Kobayashi
Executive Officer
Takuma Nakasaki
Executive Officer
Tamaki Hashimoto